really?

Dec. 16th, 2010 08:44 am
wednesday_10_00: (sawako - ?)
this morning's e-mail from Mangaoh:

ご注文頂いておりました「下がってお待ち下さい」ですが、入荷の見込みがございませんのでお力になれず申し訳ございませんが、上記ご注文はキャンセルとさせて頂きます。ご了承下さい。

なお、残りのご注文品は全点入荷しておりますが、現在ご指定の発送条件が『指定商品が全部揃ったら』となっている為、(お取り寄せする事が出来ない商品が有る為)現在発送保留扱いとなっております。お手数をお掛け致しますがhttps://www.mangaoh.co.jp/php/data_deliver.php こちらのページにて『発送条件』を変更していただくか、(発送指定商品、または冊数指定の設定など)ご返信くださいますようお願い申し上げます。

誠に勝手ながら12/22までにご連絡のない場合は入荷済の商品のみで発送させて頂きます。ご了承下さい。

Translation: "Hey, you know that manga you wanted? Well, we couldn't get it from the publisher, so now we have to cancel it. The other items in your order are all in stock, but your account is set to 'only ship when everything is in stock' and when we say everything, we mean EVERYTHING, including canceled items! So you need to change your settings before December 22nd, at which point we will realize that it's impossible to ship a canceled item and ship your order anyway. We can't do it before then, though! That would just be silly."

Seriously? If one item is canceled, and the rest are all in stock, doesn't that mean everything in my order is now in stock and it can be shipped? It's not like there's some option to wait another month to see if they get it in stock, it's canceled no matter what. So why the crap do I need to change my settings?

Also, Sagatte Omachikudasai is totally back in stock at Amazon now. I would have just let them ship it to me by itself (a couple months ago when it was in my Amazon order and they shipped everything else without it) if I'd known it was going to be this much of a pain to get my hands on it. (And the dumb thing is, I don't even know if it's good or anything, but now it's going to drive me crazy until I get it.)

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